What Henry didn't do . . .

According to Henry Ford:

"If I had asked people what they wanted, they would have said faster horses"

Design is a technique to find out what people really want - and develop creative service solutions, unhindered by preconception.

Whether you are a Cafe Owner or an NHS Commissioner; a Community Centre Manager or a Supermarket Chairman - the well meaning, but unusable, thinking behind a "Motorised Donkey" may be stifling your customer service ambitions.

Du can help you see things from your customer's perspective - and give then the service they actually want.

So if your customers aren't buying; your clients aren't recommending; your service users aren't engaging - and you don't know what to do next . . . 

Call du and see if your service needs a bit of designer thinking

Latest News		Current Projects